Shipping

We're so excited to get your SOLA HAUS order on its way.

Processing Time

Orders are typically processed within 1–3 business days. During new product launches, holidays, or promotions, processing may take a little longer, we appreciate your patience.

Shipping

Once your order ships, you'll receive a confirmation email with tracking information.

Estimated delivery times:

Standard Shipping: 3–7 business days (U.S.)
Shipping times are estimates and may vary based on carrier delays or weather.

Preorders

If you purchase a preorder item, your order will ship once that item becomes available.

Incorrect Shipping Information

Please double-check your shipping address before placing your order. SOLA HAUS is not responsible for orders shipped to an incorrect address provided at checkout.

Lost or Delayed Packages

Once a package has been handed off to the shipping carrier, delivery is outside of our control. If your package is delayed, marked as delivered but cannot be located, or appears lost in transit, please contact the shipping carrier first. If you still need assistance, reach out to us and we'll do our best to help.

Frequently Asked Questions

What does SOLA HAUS mean?

SOLA HAUS

SOLA represents independence, individuality, and moving through the world on your own terms.

HAUS (the German word for "house" or "home") represents a place of belonging, a community where people come together.

Sola Haus is where individuality meets community, a brand built for people who move their own way while finding connection through shared experiences.

What makes SOLA HAUS towels different?

Our towels are designed for movement. Made with an ultra-absorbent microfiber top and a non-slip grip backing, they're built to stay in place through yoga, pilates, sculpt, and hot fitness classes, all while bringing personality to your practice with elevated, trend-inspired designs.

Are your designs limited edition?

Yes! We release our collections in limited quantities, and once a design sells out, it may not return. We love keeping things fresh, so you can always expect new colors, prints, and collections throughout the year.

How do I care for my towel?

Machine wash cold with like colors and avoid bleach or fabric softeners, as they can reduce absorbency and grip. While your towel can be tumble dried on low, we recommend air drying to help keep the non-slip grip on the back as fresh and long-lasting as possible.

What is your return policy?

Due to the nature of our products and our limited-edition collections, all sales are final. We do not accept returns or exchanges. If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery, and we'll make it right.